Restaurant Positions Training Guides

Consistency is essential in the restaurant industry. Customers expect to receive a high quality service every time they enter your restaurant. These restaurant training manuals will ensure every employee in your restaurant is properly trained, so they will know how to create a great dining experience for your valuable customers. This package contains the complete collection of 9 comprehensive restaurant manuals which are packed with information that will help you to train and motivate your employees. Available for immediate download in Microsoft Word or RTF format so you can customize and print as many copies as required. Includes exercises and worksheets. Training Manuals: Bartender (63 pages) Busser (40 pages) Cashier (40 pages) Expeditor (35 pages) Dishwasher (32 pages) Host/Hostess (41 pages) Line Cook (42 pages) Prep Cook (40 pages) Waitstaff (42 pages) Each manual contains information that is relevant to all roles, and is packed with information for training each specific role. Information includes: Detailed list of job responsibilities and duties Your specific expectations for your line cook, including what NOT to do Instructions for taking orders, closing the table, and maintaining quality service Explanations of the why and how of cross-selling and up-selling (great ways for you to generate more revenue) Information on the importance of alcohol awareness and your servers? responsibility Customizable sections for dress codes and attendance policies Helpful tips about working with different types of customers, including those who have a complaint Additionally, each manual contains important appendices, a sign-off sheet, and more. Remember servers are the face of your restaurant. If they don?t have the tools to do a great job, then your customers won?t have a great dining experience. ALL OF OUR PROGRAMS COME WITH A 100% SATISFACTION GUARANTEE. DESIGNED AND CREATED BY THE WORLDWIDE LEADER IN RESTAURANT CONSULTING www.IRHCgroup.com